Return Policy

If for any reason you are not happy with your purchase, you can return it to us and we will refund you the full purchase price. Please be aware that we are unable to refund postage and packaging costs.

This guarantee does not include made to measure items.

Returns must be made within 30 days of the purchase date and items must be unused and in their original packaging.

When we have received your returned items and checked them, a refund will be authorised to you.

Please note:

Returned items should be sent back to us or sent by carrier.

If you want us to arrange the collection of your item/s for return, the use of the carriers will incur a charge of Rs. 2000.00 per package in Sri Lanka  (this is non-negotiable as this is a charge that is externally set by the carrier company).

Returns Procedure
Please contact us first to inform us of your intention to return any items. Please have your order number ready.
Please write your order number clearly on the package you are returning.
Please return in suitable packaging to avoid damage.
Finally, please send your item to our Office at:
 
 
Returns address
AG Resources Lanka Pvt Ltd.
No. 74, Old Kottwa Road,
Nugegoda 10250
Sri Lanka. 

Returns & Refunds Policy

If for any reason you are not happy with your purchase, you may return it to us and we will refund you the full purchase price. Please note that we are unable to refund postage and packaging costs.

This guarantee does not include made-to-measure items.

Returns must be made within 30 days of the purchase date, and items must be unused and in their original packaging.

Once we have received your returned items and inspected them, a refund will be processed and issued to you.

Please Note:

  • Returned items should be sent back to us or returned via a carrier.
  • If you would like us to arrange collection of your return, a carrier fee of Rs. 2,000.00 per package will apply within Sri Lanka. This charge is set by the carrier company and is non-negotiable.

Returns Procedure

  1. Please contact us first to inform us of your intention to return any items. Have your order number ready.
  2. Clearly write your order number on the package you are returning.
  3. Please use suitable packaging to avoid damage during transit.

Returns Address

AG Resources Lanka Pvt Ltd.

No. 74, Old Kottawa Road,

Nugegoda 10250,

Sri Lanka.

WhatsApp Chat WhatsApp Chat